Refund policy

Refund & Returns Policy

We offer a 30-day return policy on eligible products.

To qualify for a refund, items must be returned in their original condition.

After your return has been received and inspected, refunds are processed within 5–10 business days. Your bank or payment provider may require additional time to post the refund.

Some products may not be eligible for returns due to hygiene or safety reasons.

Need more information?
Our Customer Welcome Guide includes detailed information about shipping, returns, privacy, FAQs, and customer support.

Download the Customer Welcome Guide → https://cdn.shopify.com/s/files/1/0823/4185/5489/files/Prawlixy_Customer_Welcome_Guide.pdf?v=1784916691